Understanding Participation in
Marjorie J.
Clarke, Ph.D.
Geography
Department
c/o 1795
Ben Mancell
Geography
Department
The Twentieth International Conference
on Solid Waste Technology and Management
Abstract:
Why is there a gap between actual and desired diversion
rates and how can it be closed? Surveys
are useful in assessing attitudes towards recycling, and evaluating the type
and degree to which barriers exist which prevent or dissuade residents from participating
in the recycling program. Prior research
established that certain demographics are highly correlated with diversion rate
(i.e., income, educational level, race/ethnic, and female headed
households). This paper postulates some other
reasons for the disparity between recycling and non-recycling neighborhoods in
recycling participation using thousands of surveys collected by students in
parts of the City that have the highest and lowest participation in the
recycling program. Among the variables
evaluated are understanding of the recycling program, recycling convenience,
attractiveness of building’s recycling environment, reasons for not recycling
more, nearby street cleanliness, and home ownership.
Keywords: recycling,
Background of NYC's
recycling program
But in July, 2002 the City’s recycling program began to regress. The City stopped collecting plastics and glass, then a year later reinstated plastics and changed collection frequency to every other week, and then restored glass and weekly collections in April, 2004. Immediately after plastic and glass stopped being collected, data showed that paper collections had also gone down by 12.7% (from June to September 2002) [4]. When the City changed the program from weekly to once every two weeks, this angered some residents and building superintendents, who were now forced to store recyclables for an additional week. Meanwhile, in many parts of the City, garbage collections continued at three times per week, with twice a week in the rest of the City.
Since April, 2004, when glass was restored to the recycling program and recyclables were again collected weekly, the diversion rate has been close to 16 to 17% most of the time (January, 2005 figures show 16.2% for citywide curbside and containerized total diversion)[5] or 85% of the recycling rate of June, 2002. Perhaps the lost diversion is, in part, due to those disaffected by the City’s lack of commitment to recycling or simply confusion about what to recycle or when.
In October, 2004 the Department of Sanitation (DOS) released its latest draft Comprehensive Solid Waste Management Plan, to cover a 20-year time frame. Goals of 25% diversion of residential recyclables through curbside collection by 2007 and 70% recycling diversion rate for the City’s combined residential and commercial waste stream by 2015 were proposed. Also stated were goals for a stable, 20-year, curbside program for collecting recyclable paper and metals, glass and plastics, as well as a greater awareness of, and participation in, recycling efforts. [6]
Educational Programs to Inform Recycling
Early in the history of the
recycling program, DOS began issuing educational materials to residents
primarily via mailed brochures, once every few years on average. A few cable TV and radio spots, billboards
and subway ads were also done, intermittently and a school-based recycling
curriculum was issued.
Enforcement Programs to Motivate Recycling
Since the beginning of its
recycling programs, DOS has followed a 2-prong strategy to get New Yorkers to recycle: education and enforcement. The City considered that people would
recycle if they knew what was expected of them and if there was threat of a
fine for not recycling. However, as with
many such programs in
Specifically, as regards
sufficient recycling capacity in buildings the codes state that the recycling
storage area must be maintained and designated recyclables stored so as not to
create a nuisance or sanitary problem.
Also, the building owner must provide a sufficient number of bins in
each storage area to prevent containers from spilling over. 16 RCNY §1-08(f) (2) Fine $25.
Repeat recycling violations are $50 for the 2nd violation,
$100 for the third, and $500 for the fourth within a six-month period. Buildings with ten or more apartments that
receive four or more violations within a six-month period can be fined $500 for
each bag that violates recycling requirements, up to a maximum of 20 bags
within a 24-hour period. This translates
to a maximum fine of $10,000 per day. [9] While this sounds impressive, the Sanitation
department has not enforced but a tiny fraction of the possible violations for
buildings not recycling, for putting garbage in recycling bags, and vice versa,
lack of signage, unsanitary conditions in the recycling area, or insufficient
recycling containers. Clearly, if 55% of
recyclables are in the trash, and if every building placing recyclables in
garbage bags were fined for every such bag, it wouldn’t take long before many
buildings would either be paying $10,000 per day or enacting procedures within
their buildings to improve correct collection of recyclables.
NYC DOS
Research - Recycling Rates in different
NYC neighborhoods
If the people in all NYC did
understand what to recycle, one might logically expect for all neighborhoods to
have similar, high recycling (diversion) rates. But there is very large disparity in
recycling rates across the city, from below 10% to above 30% [10]. Of the total 59 community board / sanitation
districts, the 12 districts with the lowest diversion rates are in the South
and
Theory of Behavior; Search for Causes
It would be very convenient to
say that there is a causal relationship between the certain demographics and
recycling behavior and that these are the only factors influencing recycling
behavior. But behavioral psychologists
have shown that there is much more influencing whether or not a behavior, such
as recycling, is practiced than simple demographics. Attitudes, beliefs, social norms, economic
factors, and convenience factors towards recycling can override information
provided by DOS [12].
DOS’ 1999 market research[13]
told them that “knowledge about what is recyclable, and the Recycling Program’s
rules, is strong. Residents consider
themselves well informed about recycling and correctly identify the major
recyclables at very high rates (most over 90%)”. But DOS recognizes that “self-assessed
compliance rates do not match the measured diversion rate of 20% and capture of
50% for NYC.” [14] Confusion exists about what not to
recycle. One survey of Chinese residents
showed that over half of respondents rated the NYC recycling program as good or
very good, and another third called it fair.
The main reason for negative ratings (42%) cited “there is still a lot
of trash everywhere”. Conversely, a
survey of Hispanic residents indicated that the expanded recycling program as
of 1999 vs. prior to the 1996 expansion) is better because it helps keep
neighborhoods clean (67%) vs. the general population (21%). Low-diversion neighborhoods (defined as
recycling at less than 12%) also rated the recycling program positively because
it helps create a clean neighborhood environment (36%) vs. the general
population (25%). However, low-diversion
neighborhoods were also found to mis-identify
materials as recyclable when they were not, and had a slightly less
enthusiastic view of the program (27%) vs. 33% for the general population.
In the aforementioned DOS study,
low-diversion districts’ residents’ views on compliance and enforcement were
overall the same as the general population with the majority believing that
recycling should be better enforced and low numbers of people thinking that “if
I did not recycle, no one would really know”. [15]
The questions are, why is there
so much difference in capture and diversion between the best and worst
districts in New York City, and how can the low-diversion districts be brought
up to the same level of capture and diversion rates as the best performing
districts? This would involve doubling the
capture rate and tripling the diversion rate of the lowest performing
districts. Barriers to recycling could
be one answer. Such barriers can include
differences in building design that makes it more difficult to recycle (e.g.,
tenants must bring recyclables downstairs, outside, or further away in a
housing complex vs. leaving recyclables in a recycling / chute room on their
floor), or uncooperative building management / superintendent that provides
insufficient space / cleanliness of recycling area that is poorly labeled. But cultural norms and educational levels
could be other important factors influencing how a community responds to
changes in government programs, illustrating that recycling behavior depends to
a great degree on attitudes towards the program.
Capture rates (the percentage of
targeted recyclables captured by the recycling program) in the DOS Residential
Recycling Diversion Report for June 2003 [16] were 21 to 35% in June 2002 but dropped to 15 to 21% in June 2003
in the worst 12 recycling districts.
This drop was probably due to the decision to stop collecting plastic,
glass, and waxed paper containers in July 2002). There was also a drop of 10-12% in paper
diversion rate even though paper recycling was unaffected by the change in policy. The best 12 recycling districts also suffered
a drop in capture rates after plastic and glass recycling was dropped, but not
to the degree suffered in the low-diversion districts (2002: 39-59%; 2003:
49-68%). As with recycling (diversion)
rate, there is an enormous disparity between the best and worst neighborhoods
in the capture rate. Program changes
could have introduced confusion, difficulty in recycling, or irritation at the
changing rules, disrupting established routines, perhaps for a long time.
So, what are the reasons for the
large disparity in recycling in
The CUNY study
Over two thousand New Yorkers,
most from the best and worst recycling districts were surveyed by about 50 students
from Lehman and
Data Gathering
Surveys were administered in
three time frames: Fall, 2003, late
Winter 2004, and Spring, 2004. These
were administered on the streets of
Diversion rates are reported by
DOS for each of the 59 Sanitation districts on a monthly basis, so for surveys
administered in the Fall, 2003 time period, diversion rates for October,
November and December were averaged for each district. Surveys administered in the first three
months of 2004 were assigned diversion rates averaging January, February and
March rates for each district, and survey data collected from April through
June, assigned diversion rates were averaged for those months. During this nine-month period, diversion
rates ranged from 5.3% to 30% in different parts of the City. Part of the huge range was due to a program
change in April, 2004, where glass was added back to the recycling program and
recycling pickups were restored to weekly from biweekly, but even prior to 2002
the range in diversion was under 10 to over 30%.
Study Results
The number of 2-page surveys
that was verified and completed was 2352 over the three time frames. Some respondents did not answer all
questions, so the following data may be from slightly smaller sample
sizes.
Table 1. Tabulations of responses from all respondents,
all time frames, all locations
The recycling area is not reasonably clean |
22.0% |
There are not enough recycling bins |
36.6% |
The bins are not emptied often enough |
33.2% |
Don’t feel comfortable going to the recycling area |
25.7% |
Recycling area is not located conveniently on the way out of the building |
29.5% |
Did not know: |
|
Plastic bottles are recycled |
7.6% |
Plastic bags are not recycled |
55.1% |
Metal objects are recycled |
43.2% |
Phone books are recycled |
36.1% |
Had wrong answer for recycling status of Glass bottles at the time of survey |
20.6% |
Pre-April wrong answer for glass bottles = 58.8%. Post-April wrong answer for glass bottles = 16.9% |
|
Main reason for not recycling all recyclable items every time: |
|
I forget to recycle |
41.7% |
I don’t think I should have to recycle |
7.2% |
It is difficult for me to get to the recycling area |
5.4% |
The recycling area is unpleasant |
5.1% |
I’m confused about what to recycle |
20.5% |
I don’t have time to go to the recycling area |
9.7% |
See overflowing litter baskets in immediate neighborhood every day or frequently |
31.1% |
See a lot of litter on the streets or sidewalks in neighborhood every day or frequently |
35.2% |
Breaking down the datasets into categories of similar diversion rate it is possible to characterize variables a little more meaningfully:
Answered 100% Correct of what is recyclable in NYC’s program (five questions):
2% |
where avg diversion rate is 5.6% |
21.2% |
where avg diversion rate is 30% |
But these results contradict DOS’ finding that “Majorities correctly identify the major recyclables, most at very high rates (over 90%). High knowledgeability is seen regardless of where residents live, what type of housing they reside in, or whether English or Spanish is their primary language”.[17]
A lot of litter is seen frequently or every day in the neighborhood
68.6% |
in lowest diversion rate districts (5.6% diversion) |
36.6% |
in highest diversion rate districts (30% diversion) |
Correlations
In order to perform correlations on data where there is a yes/no answer on a survey, the data (pre- and post-April, 2004) were first grouped into 29 categories of diversion rate ranging from 5.6% to 30%. Then these data were transformed such that the percent of those respondents in each diversion category answering affirmatively to a question would be averaged for each question. For each survey question (variable) there were 29 data points, one representing each diversion category and the average percent answering yes for the question within that diversion category. A number of variables were correlated with diversion rate using the Pearson Product-Moment Correlation (see Table 2). A number of moderate to very strong positive or negative relationships were found (see Table 3 for interpretation) [18] Note that the p values for each are very low, indicating certainty about the results.
Table 2. Correlations of Factors Reflecting Recycling
Behavior vs. High Diversion Rate
Positive Relationships |
r |
p value |
Recycling Area
Clean |
.821 |
.000 |
Recycling Room on
same floor |
.728 |
.000 |
Almost Never /
Rarely See Litter Factor |
.659 |
.000 |
Almost Never /
Rarely See Overflowing Garbage Cans Factor |
.657 |
.000 |
Enough Recycling
Bins |
.654 |
.000 |
Comfortable Going
to Recycling Area |
.651 |
.000 |
100% Knowledge of
5 Recyclables questions |
.617 |
.000 |
Recycling Bins
Emptied Often enough |
.566 |
.001 |
Apartment
Ownership |
.498 |
.007 |
|
|
|
Inverse Relationships |
r |
p value |
Everyday /
Frequently See Litter on the Streets Factor |
-.674 |
.000 |
Everyday /
Frequently See Overflowing Garbage Cans Factor |
-.588 |
.001 |
Recycling Area is
Unpleasant |
-.440 |
.019 |
Don't Want to
Recycle |
-.418 |
.027 |
One of the factors strongly correlated (.821) with high diversion rate is cleanliness of the recycling area. Table 4 shows r values for various factors vs. cleanliness of recycling area.
Table 3.
Interpretation of Correlation Coefficients
Size of the Correlation
Coefficient General
Interpretation
.8
to 1.0
Very strong relationship
.6
to .8
Strong relationship
.4
to .6
Moderate relationship
.2
to .4
Weak relationship
.0
to .2
Weak or no relationship
Table 4. Correlations
of Factors Reflecting Recycling Behavior vs. Cleanliness of Recycling area
Positive Relationships |
r |
p value |
Almost Never /
Rarely See Overflowing Garbage Cans Factor |
.669 |
.000 |
Almost Never /
Rarely See Litter Factor |
.663 |
.000 |
Optimal Recycling
Conditions Factor |
.615 |
.000 |
Income Over
$45,000 |
.609 |
.000 |
100% Knowledge of
Recyclables |
.591 |
.001 |
Apartment
Ownership |
.432 |
.022 |
|
|
|
Inverse Relationships |
r |
p value |
Everyday /
Frequently See Litter Factor |
-.799 |
.000 |
Everyday /
Frequently See Overflowing Garbage Cans Factor |
-.723 |
.000 |
Low Education
Factor |
-.695 |
.000 |
African American /
Hispanic Factor |
-.652 |
.000 |
Low Income Factor |
-.509 |
.005 |
Unpleasant
Recycling Area |
-.450 |
.016 |
Don't Want to
Recycle |
-.419 |
.026 |
Another of the factors strongly correlated (.728) with high diversion rate is having a recycling room on the same floor. Table 5 shows other factors moderately to strongly correlated with having a recycling room on the same floor:
Table 5. Correlations
of Factors Reflecting Recycling Behavior vs. Nearby Recycling Room
|
Pearson’s r |
p value |
Apartment
Ownership |
.628 |
.000 |
Apartment
Buildings With Over 100 Units |
.621 |
.000 |
Recycling Area
Clean |
.570 |
.001 |
Comfortable Going
to Recycling Area |
.493 |
.007 |
Rarely / Almost
Never See Overflowing Garbage Cans in Neighborhood |
.479 |
.009 |
100% Knowledge of
Given Recyclables |
.436 |
.018 |
The correlations below are only those data after
Table 6. Correlations of Factors Influencing Recycling
Behavior vs. High Diversion Rate
Positive Relationships with diversion rate |
Pearsons r |
p value |
Recycling Room on same floor |
.750 |
.000 |
Enough Recycling bins in recycling area |
.670 |
.001 |
Recycling area reasonably clean |
.612 |
.003 |
Know to recycle phone books |
.590 |
.005 |
Own apartment |
.500 |
.021 |
Rarely see a lot of litter on neighborhood streets |
.433 |
.050 |
Negative Relationships with diversion rate |
Pearsons r |
p value |
Frequently see a lot of litter on neighborhood streets |
-.517 |
.016 |
NYC Housing Authority tenant |
-.496 |
.022 |
Aside from the demographic correlations with diversion rate, established with prior research, the above indicates that those who have a recycling room on their floor, have enough bins in a clean recycling area, who own their apartments, and are not Housing Authority tenants, and who don’t often see a lot of litter on the streets, are most apt to live in higher diversion rate districts. Though many of the factors that are strongly correlated with high diversion rates cannot be changed by City policy (e.g., demographics), some of these factors that directly or indirectly are related to high diversion rate can be affected by City enforcement policy and funding.
Table 7. Other positive correlations
r p
Having a recycling room on same floor and White |
.795 |
.000 |
Recycling area unpleasant and See overflowing garbage cans on street daily |
.758 |
.000 |
Recycling area unpleasant and See a lot of litter on streets daily |
.687 |
.001 |
Getting 100% correct on recycling knowledge questions and White |
.656 |
.001 |
No Building Recycling area and NYC Housing authority |
.644 |
.002 |
Recycling room reasonably clean and White |
.631 |
.002 |
Not wanting to recycle and living in apt bldg 25-50 units |
.621 |
.003 |
Frequently see overflowing garbage cans and Hispanic |
.607 |
.004 |
Having a basement recycling area and Hispanic |
.599 |
.004 |
Difficult to recycle and Don’t know where recycling area is |
.531 |
.013 |
Recycling Rooms on the floor and Recycling area is clean |
.525 |
.015 |
Recycling Rooms on the floor and There are enough recycling bins |
,521 |
.015 |
Difficult to recycle and frequently see garbage cans overflowing |
.514 |
.017 |
Middle School and 20% knowledge questions correct |
.513 |
.017 |
Recycling Rooms on the floor and Own apartment |
.505 |
.020 |
Having enough recycling bins and White |
.493 |
.023 |
Frequently see a lot of litter on streets and Hispanic |
.475 |
.030 |
Live in NYC Housing Authority and Hispanic |
.474 |
.030 |
Live in NYC Housing Authority and got 20% knowledge questions correct |
.470 |
.031 |
Difficult to recycle and frequently see a lot of litter on streets |
.444 |
.044 |
Forgetting to recycle and being Asian |
.427 |
.053 |
Live in NYC Housing Authority and got 0% knowledge questions correct |
.412 |
.064 |
Table 8. Other negative correlations
r p
No Time to recycle and Highest Education: Middle school |
-.734 |
.000 |
Correct answer to Glass bottles recycled and Middle School |
-.727 |
.000 |
Unpleasant and Rarely see a lot of litter on streets |
-.723 |
.000 |
Not wanting to recycle and being Asian |
-.644 |
.002 |
Having a recycling room on same floor and Black |
-.642 |
.002 |
No Building Recycling area and Correct answer to glass bottle recycling |
-.623 |
.003 |
Forgetting to recycle and Highest Education: Community College |
-.612 |
.003 |
NYC Housing Authority and Feel comfortable going to recycling area |
-.585 |
.005 |
Seeing a lot of litter on streets every day and White |
-.560 |
.008 |
100% correct answers to five knowledge questions and Hispanic |
-.552 |
.009 |
Difficult to recycle and Recycling area located conveniently |
-.505 |
.020 |
Reasonably clean recycling area and Hispanic |
-.502 |
.020 |
Difficult to recycle and White |
-.477 |
.029 |
Unpleasant and Recycling area clean |
-.472 |
.031 |
NYC Housing Authority and Correct answer to Glass bottles recycled |
-.473 |
.030 |
NYC Housing Authority and 100% correct answers to knowledge questions |
-.472 |
.031 |
Enough recycling bins and Hispanic |
-.465 |
.034 |
Rarely see a lot of litter on streets and Black |
-.430 |
.052 |
Difficult to recycle and Enough Recycling Bins |
-.425 |
.055 |
Difficult to recycle and Own apartment |
-.420 |
.058 |
Forgetting to recycle and Not Wanting to Recycle |
-.412 |
.064 |
Conclusions
and Recommendations
DOS has taken a first step in improving, or at least stabilizing, recycling participation by recommending in its solid waste management plan that the recycling program be kept stable, since capricious changes and reversals confuse and anger many residents and building supers. Further it has recommended ongoing research into the attitudes and reasons for non-recycling behavior.
The above research suggests that diversion rates are related not only to cultural issues, but also to the existence of barriers to recycling (unclean / unsavory conditions in the recycling area and the neighborhood in general). Diversion rates might be increased via identification and reduction of any barriers to recycling via better enforcement of existing laws (e.g., require building managers to provide sufficient bins and servicing for them in well-lit, safe, clean, rodent-free areas, conveniently located) and tailoring educational signage to different types of building layout.
It doesn’t seem to matter whether a person lives in a high or low-diversion rate district; people are confused about the recycling program and forget to recycle. This means that ongoing citywide campaigns to remind people to recycle and to clarify the aspects of the recycling program are both needed. Increasing the frequency of outreach and differentiating the type of educational approach (i.e. use not only printed literature, but other ways of reaching these target populations with greater frequency than heretofore), is clearly necessary to penetrate and convince those non-recyclers to get with the program. The students’ survey experiences in the poor recycling neighborhoods suggest that DOS should not assume that everyone has an equal understanding and motivation to recycle. The recycling program would be more effective if it were made even simpler than it has for those residents with very low educational experience and if the educational devices were tailored to take advantage of differences in cultural values.
Street corner basket collections
and street sweeping appear to have a relationship with recycling rates. These findings would suggest that the City’s
recycling program would benefit by increasing street cleaning and litter basket
servicing in poor diversion areas.
Improving the frequency and quality of street sweeping, better
enforcement of sidewalk cleaning rules, and more frequent litter basket
service, may increase neighborhood pride and inspire more personal
responsibility for recycling, improving attitudes about recycling in the
low-diversion neighborhoods of
[2] Cipollina, Larry, “Residential Recycling Diversion Report
for June 2002”, NYC Department of Sanitation memo,
[3] “A
Comprehensive Solid Waste Management Plan for
[4] Cipollina, Larry “Residential Recycling Diversion Report for September 2002”, December 5, 2002 and “Residential Recycling Diversion Report for June 2002”, September 27, 2002.
[5] Cipollina, Lorenzo N., “Preliminary January Curbside
Recycling”, Department of Sanitation memo,
[6] “Draft Comprehensive Solid Waste Management Plan”, NYC Department of Sanitation, October, 2004, p. ES-13.s. http://www.ci.nyc.ny.us/html/dos/pdf/pubnrpts/swmp-4oct/ex-summary.pdf
[7] “Recycling: What do New Yorker’s Think? Five Years of Market Research”, NYC Department of Sanitation, http://www.ci.nyc.ny.us/html/dos/pdf/pubnrpts/recyrpts/recy_mktg.pdf p. 18.
[8] “Processing and Marketing Recyclables in
[9] New York City Department of Sanitation Digest of Sanitation Codes, condensed from the New York City Health and Administrative Code. p. 25-29. September. 2004. http://www.ci.nyc.ny.us/html/dos/pdf/digest/digest.pdf
[10]
[11] Clarke, Marjorie J.,
“Optimizing Recycling in All the Neighborhoods of
[12] Clarke, Marjorie J. , Testing the
Effectiveness of Supermarket-Based Environmental Shopping Campaigns in Changing
Consumer Behavior in New York City, Doctoral Dissertation, City University of
New York, New York, NY. September, 1999.
[13] “Recycling: What do New Yorker’s Think? Five Years of Market Research”, NYC Department of Sanitation, Fall, 1999. p. 16, 68-70. http://www.ci.nyc.ny.us/html/dos/pdf/pubnrpts/recyrpts/recy_mktg.pdf
[14] “
[15] “Recycling: What do New Yorker’s Think? Five Years of Market Research”, NYC Department of Sanitation, Fall, 1999. p. 65. http://www.ci.nyc.ny.us/html/dos/pdf/pubnrpts/recyrpts/recy_mktg.pdf
[16]
“Residential Recycling Diversion Report for June 2003”, from Larry Cipollina,
[17] “
[18] Salkind, Neil J. (2004). Statistics For People Who
(Think They) Hate Statistics, Second Edition, p. 88.